Built for Retail & E-commerce

Win back lost customers. Sell more to the ones you have.

Athena automates customer follow-up, abandoned cart recovery, review generation, and loyalty campaigns — turning one-time buyers into lifetime customers.

No credit card required · Cancel any time · Australian support

32%

Win-back campaign success rate

More online reviews

45%

Increase in repeat purchase rate

3.2×

Customer lifetime value increase

Sound familiar?

These are the problems killing growth for retail & e-commerce right now.

One-time buyers who never come back

80% of customers buy once and disappear. You have no automated way to bring them back, and competitors are outspending you on ads.

No post-purchase engagement

Someone buys. No follow-up. No review request. No cross-sell. No loyalty offer. You left money and loyalty on the table.

Reviews are an afterthought

Your product is good. Your reviews don't reflect it. Competitors with worse products win online because they have 10× more reviews.

Here's how Athena fixes it

Everything runs automatically. You just check in on results.

Post-purchase sequences

Order confirmed → delivery update → how-to guide → review request → 30-day cross-sell → loyalty offer. All automated. Revenue from customers you already have.

Win-back campaigns

Customers who haven't purchased in 90 days get an automatic 'We miss you' campaign with a personalised offer. 20–35% come back.

Review generation machine

7 days after purchase, an automated review request goes out. Positive reviews go to Google. Negative reviews come to you first. Your rating climbs.

How it works

Set it up once. Watch it run.

01

Customer buys

Order confirmation, receipt, and delivery timeline sent automatically.

02

How-to & welcome

3 days after purchase: tips for using the product, care instructions, and community invitation.

03

Review request

7 days: review request via SMS and email. Positive ones go straight to Google.

04

Cross-sell offer

30 days: personalised recommendation based on what they bought.

05

Loyalty reward

60 days: loyalty discount or VIP offer to secure the next purchase.

06

Win-back campaign

90 days of silence: win-back campaign fires. 30% return with the right offer.

Everything you need

Purpose-built features for retail & e-commerce.

Post-purchase email sequences
Win-back campaigns
Review generation automation
Cross-sell & upsell sequences
Loyalty program automation
SMS & email broadcasts
Customer segmentation
Birthday offer automation

Start your 14-day free trial

No credit card required. Full access. Set up in under 10 minutes.

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✓ No credit card✓ 14 days free✓ Australian support✓ Cancel any time